Frequently Asked Questions
What products does Mega Technology offer?
Mega Technology offers a wide range of high-quality technological hardware, including servers, workstations, commercial desktops, monitors, and commercial laptops. Our products are designed to meet the diverse needs of B2B clients and support their business operations efficiently.
How can I place an order with Mega Technology?
To place an order, you can contact our sales team via email or phone, or visit our website to fill out an inquiry form. One of our representatives will get in touch with you to discuss your requirements and assist you with the ordering process.
What industries do you serve?
We serve a variety of industries including but not limited to IT, finance, healthcare, education, manufacturing, and retail. Our solutions are tailored to meet the specific needs of each industry, ensuring optimal performance and productivity.
Do you offer technical support and maintenance services?
Yes, we provide comprehensive technical support and maintenance services to ensure that our clients' systems operate smoothly and efficiently. Our team of experts is available to assist with any technical issues, upgrades, or maintenance needs.
Can you customize solutions based on my business needs?
Absolutely. We understand that each business has unique requirements. Our team works closely with clients to understand their specific needs and provides customized solutions that best fit their operational goals and objectives.
What is the warranty on your products?
We offer a standard warranty on all our products. The duration and terms of the warranty vary depending on the product. For detailed warranty information on a specific product, please contact our customer service team.
How do I get in touch with customer support?
You can reach our customer support team via phone, email, or through the contact form on our website. Our support team is dedicated to providing prompt and effective assistance to address any questions or concerns you may have.
What are your business hours?
Our business hours are Monday to Friday, from 9:00 AM to 6:00 PM. We are closed on weekends and public holidays. However, our online resources and support portal are available 24/7 for your convenience.
Do you offer international shipping?
Yes, we offer international shipping to many countries. Shipping costs and delivery times may vary based on the destination. For more information about international shipping, please contact our sales team.
How can I stay updated on new products and promotions?
You can stay updated by subscribing to our newsletter, following us on social media, and regularly visiting our website. We frequently update our customers on new products, special promotions, and industry news.
Have a question
If you have a problem or question that requires immediate assistance, you can click the Contact Us button below to chat live with a customer service representative.
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